1. Acceptance of Terms:

By accessing and using Emmanuelle Styliste, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services:

Emmanuelle Styliste provides online personal styling services, including but not limited to virtual consultations, colour analysis, and style recommendations. The details of the services offered are outlined on our website.

Online appointments (as part of the delivery of the service) must be scheduled in advance, via the online booking platform acuity. If you need to reschedule or cancel your appointment, please contact us at least 2 day in advance. Failure to provide sufficient notice may result in forfeiture of your appointment and any associated fees.

3. Client Responsibilities:

Clients are responsible for providing accurate information during consultations and promptly notifying Emmanuelle Styliste of any changes that may affect the services provided.

Some information are required from the first meeting, in order to gauge my ability to help and provide the advice you seek as a prospective client. The client agrees to share all requested information to guarantee the outcome of the entire process  (e.g., budget, style preferences, body type, photos).

The client understands that it is necessary to collaborate and provide on time accurate information and support, including photos in the requested lighting and poses.

The client agrees to be 100% available during virtual meetings, be on time and in a quiet environment to ensure a smooth process without disturbance.

By starting the consulting process you agree to be honest and share your desired outcome to make the process work.

We strive to provide high-quality, personalised services tailored to your individual needs. If you have any questions or concerns about the service you received, please don't hesitate to contact us at contact@emmanuelle-styliste.com. We are committed to ensuring your satisfaction and will work with you to address any issues promptly and professionally.

4. Service Fees:

Details regarding service fees, payment methods, and refund policies are outlined on our website. By engaging our services, you agree to the specified terms. All purchases of our digital services, including but not limited to colour analysis, style consultations, and wardrobe reviews, are non-cancellable and non-refundable. Once the service has been purchased, it cannot be canceled, and refunds will not be provided.

All payments are made via bank card at checkout on the website emmanuelle-styliste.com. The currency is GBP.

For online consultations as part of some of our services, we are unable to reserve or secure your preferred date until your order is confirmed and your payment is received.

5. Confidentiality:

Emmanuelle Styliste respects the confidentiality of client information shared during consultations. We will not disclose personal details or photos without the client's explicit consent.

6. Intellectual Property:

All content and materials provided by Emmanuelle Styliste, including but not limited to style guides (books), recommendations, and visuals, are the intellectual property of Emmanuelle Styliste and may not be reproduced or distributed without permission.

7. Website Content:

While we strive to provide accurate and up-to-date information, Emmanuelle Styliste is not liable for any inaccuracies or omissions in the content on our website. We reserve the right to modify or update information at any time.

8. Limitation of Liability:

Emmanuelle Styliste is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website. All services are based on our professional opinion and expertise, not guaranteed outcomes.

9. Amendments:

Emmanuelle Styliste reserves the right to update or modify these terms and conditions at any time. Clients are encouraged to review the terms regularly to stay informed of any changes.

10. Cancellations

Cancellations of meetings must be made 5 working days before the agreed date of your style consultation.

In case of unforeseen circumstances, a session could be postponed one time and re-scheduled, by letting the stylist know as soon as possible. A new date and time will be agreed but this can only occur once. Any further cancellations will incur a full charge.

Failing to show up for an appointment will be count as a paid session.

11. Termination

Emmanuelle Styliste reserves the right to terminate services with immediate effect under certain circumstances (including but not limited to non-payment, abusive or disrespectful behaviour).

Refunds are not guaranteed in the event of a termination of services and collaboration.

12. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.